Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1455 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 2012 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26617 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14179 Views
  • 0 replies
  • 6 Helpful

PAYG 4Gee mini

Is EE selling PAYG 4Gee minis knowing full well that they can't be topped up online?

jimmyalex by Investigator
  • 384 Views
  • 3 replies
  • 1 Helpful

Is EE down

Hi i topped my phone up today 10 pound pack but it says my pack renewal in 5 days say i have no minutes but have unlimited text and says i have £9.60 credit but how when ive always brought a pack at £10 pound this has never happened before so was won...

gemmzie by Visitor
  • 340 Views
  • 1 replies
  • 0 Helpful

Resolved! Request for refund

Hi, This is Ajit. Last month I removed my card details from my account as I was not interested to buy 15gbp pack further. Last 23 August there was no enough credit my bank account and deduction was unsuccessful. Actually I am not interested to contin...

ajit22 by Explorer
  • 1854 Views
  • 15 replies
  • 2 Helpful

Roaming in South Africa.

Hi, I already have an EE mobile on my friends account which is pay monthly. I will be travelling to South Africa on 2nd November and need a contact number in South Africa. I only need the phone so that I can be contacted and to send and receive text ...

andyg59 by Investigator
  • 1975 Views
  • 2 replies
  • 0 Helpful