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A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2510 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4278 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15519 Views
  • 0 replies
  • 6 Helpful

Resolved! New packs starting immediately

I have a pack that expires in 15 days, but want to change it. If I upgrade to a new pack will it be possible to start this immediately? 

Lewis124 by • Visitor
  • 1222 Views
  • 5 replies
  • 2 Helpful

CHANGE tarrif

hi , if I change from a £15 pack to a £5 pack. Will I still get my data roll over. 

Roxydi by • Visitor
  • 530 Views
  • 2 replies
  • 2 Helpful

Number not working

Read more Read more    +xx xxxx xxxxxx My network stopped working as I’ve not used this SIM card for some months is there a way to get it back [Mod edit: Please do not post phone numbers on the public board. Thanks!]

subscription

hi, I have 5£ credit, but can not pay for my 5£ subscription. when I text PACK05, it says sorry not recognised.thanks

DanielPr by • Visitor
  • 382 Views
  • 1 replies
  • 0 Helpful

Credit card Expiry date

I was trying to get a subscription pack but in the Expiry date, the maximum year is 2029 and mine is higher than that.what do i do?

Gustavo3 by • Visitor
  • 431 Views
  • 1 replies
  • 0 Helpful

pack not renewing

Hi EE, I have enough credit for pack to renewed today, but it won't renew, never happened before....can you contact me and so check my account? Thanks!

lubru by • Valued Contributor
  • 601 Views
  • 3 replies
  • 2 Helpful

messages to simm in dongle not a lot of good

I have a wi fi in car dongle with a simm in it So I want to top it up and when I try, you send me a text to the simm which is in the dongle so I cant read it. I have my email registered as means of contact is it not possible to send a message there.

edcpmc by • Investigator
  • 2513 Views
  • 10 replies
  • 3 Helpful
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