Claim a boost

alibb
Explorer

My account says I can claim a boost, but the drop down selection menu is grey, and does not respond. Its the same on the app, and the website

nothing happen when i select an optionnothing happen when i select an option

2 REPLIES 2
Jon_K
Former EE Employee

I'm sorry to hear this is happening, @alibb.

I'd recommend getting in touch with our Customer Care team so they can check your account and see why this is happening.

Jon

354-
Star Contributor
Star Contributor

@alibb - Nice find.

Here's one that is similar too. Using SMS to trigger/activate the boost seems to be the workaround.

Radio buttonRadio button