No Service SIM card

tolga808 · ‎22-12-2022

my SIM saying No Service because I haven't uploaded for 3 months but when I'm tryna make a upload site not recognize my number how I'm gonna turn on again please help

XRaySpeX · ‎22-12-2022

@tolga808 wrote:

I searched and find out it's not 6 months it's 3 months.

No, the TTH (Time To Hibernation) is 6 months, not 3, w/out any chargeable actions.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

DurbanboyUK · ‎22-12-2022

Can you send or receive a text? Can you make or receive a call?

Are you PAYG or on a contract plan?

Are you in an area free of faults EE Coverage & Network Status Checker | Check your signal

Are you able to access other websites? BBC - Home or Google?

A good place to start is Mobile signal issues | Improve your reception | EE and Device help | EE

tolga808 · ‎22-12-2022

No I cant receive a text or call,I can't make a call also

I think I'm PAYG

I'm in service area,I've been using this SIM in same area for 3 months,but now it's not working cause I needed upload 10 sterlin but I didn't cause they told me given time is 6 months so I've been chilling but it's became no service then I searched and find out it's not 6 months it's 3 months.

I need this SIM cause I'm registered all my bank accounts and like paypal and stripe I need receive texts,I still can get messages by whatsapp cause I still signed in whatsapp but I cant get SMS

please I need turn on service asap

waiting for reply

XRaySpeX · ‎22-12-2022

@tolga808 wrote:

I searched and find out it's not 6 months it's 3 months.

No, the TTH (Time To Hibernation) is 6 months, not 3, w/out any chargeable actions.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

tolga808 · ‎22-12-2022

No I just need to make a upload(10 sterlin) to turn on service again but I don't know how to

XRaySpeX · ‎22-12-2022

You mean you wanna top-up (that's not upload)? Just use Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

tolga808 · ‎22-12-2022

Yes I mean top-up.I'm trying to use the link you shared as fast top up but it's saying some errors have occurred

i dialed my phone correctly

I can share more info on e mail if you want

XRaySpeX · ‎22-12-2022

No, I don't want your emails. You can PM me.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

XRaySpeX · ‎22-12-2022

You, looks like there's a bug in it. Both yours & my EE no. fails "Some Errors have occurred".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

tolga808 · ‎22-12-2022

I send the message with info

did you received