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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 3157 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 6139 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16340 Views
  • 0 replies
  • 6 Helpful

Pin

Hi, I paid some credit and I got a pin but I do t know where to put it. 

Voucher not worked

Brought a top up voucher and I texted it and it said It went through but nothin seems to be working? I've waited 24 hours n it's still not working  

no balance

I used up my 30gb plan faster I had a balance of £22.60 I closed this plan and chose the 100gb plan and paid £7.40 extra. Why don't I still have a balance on my account?

Pawell by • Investigator
  • 546 Views
  • 3 replies
  • 0 Helpful

Resolved! New pay as you go sim

I have purchased a pay as you go sim from EE. The sim is activated but the £10 credit that came with the sim has still not been added. It’s been nearly 48 hours since activation, is there something more I need to do. I’ve got the EE ap and have also ...

Beci by • Investigator
  • 689 Views
  • 5 replies
  • 3 Helpful

Resolved! Pay As You Go Problems

I got a PAYG SIM from EE a couple months ago and after suffering a lot of problems I want to close my account and make sure I will not be charged anything. I recently received a call from someone claiming to be from EE who claimed they could reduce m...

Samuel130 by • Investigator
  • 752 Views
  • 6 replies
  • 0 Helpful

Rollover

I started last month with a 15 gb package, used my phone all month, and re upped this month and it says 15 gb rolled over so now I have 30? Did something not connect correctly? Why does it not say I’ve used any data? What’s going on? 

Clkelley by • Investigator
  • 672 Views
  • 5 replies
  • 0 Helpful
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