We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
2 days ago I paid for a £10 top up pack and the money has been taken out of my account. But when I text 150 for BA for balance update, it doesn’t show that my phone has been topped up and isn’t even coming up on top up history. So I paid £10 for no s...
I have 20 credit, but when I want to use my credit to pay for 10 pounds pack, it always show ''We've taken 0 pound from your credit to pay for the 10 pounds Pack'', at the same time I do not receive the pack. I tried many time but it was always the s...
I have a pay as you go talk and text pack and am going to be in France for the month of September, can I buy a monthly Roam Abroad add on or is that just for contracts?
Hi, I need a Nano SIM card that supports WCDMA & FDD LTE for a Reolink Security camera. Reolink advise supported UK carriers are Vodafone, EE & O2. According to a another post on Reolink cameras, this is only available from EE on a £15 per month dat...
spent hours on the phone this week to be told my pay as you go number is suspended so cannot move my number so two sim cards later with two contracts which i did not want and told me i have to ring another number to cancel what a joke anybody have Ke...
I have 20+ free boosts of 500mb each, on top of my 1gb pack, but I am capped at 1.3gb this month. Can someone explain this?
I had difficulty finding how to do this on ee, however after looking on the community forum I found the answer .. STOP PAC text to 150. I did this and the reply was.. you haven't got one set up. I checked my account and it was still showing as active...
Hi my add ons are not working even if I make a top up.I keep on receiving error messages, can you please help?
EE is **bleep** off the worst service,really **bleep**!!don’t get EE sim expensive，and bad signal bad network connection.never get a EE sim
Hello, I just top-upped 5GBP to my account. I request you to refund my money. Thank you.
