We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I am currently on my 2nd month of £15 payg plan, but I don't get my unused data to rollover on the current new pack as advertised. For your information, I have 23 GB of unused data from the expired pack on previous month, which is alot to waste.M...
Hi,I got a PAYG sim advertising 15gb data, unlimited texts and minutes.It worked fine until it come to the end of the month and didn't renew. I was without service and live chat wasn't very helpful.Now i can't even access the "Packs" page on myEE. H...
I used my phone the day prior to my pack renewing, but it used up £4.40 of my credit I don't understand why. As it should of allowed me to use my phone up until the end of the day. How exactly do the packs work here O2 were more easier to understand ...
I bought a 30GB sim at the Heathrow airport for my trip to Spain/Portugal. I've inserted the SIM and registers with EE but I have no data at all and I can't even call the help line, it just says the number is barred. Am I doing something wrong? The ...
I bought two EE pay as you go sim card to use in one phone. I thought that after 1month, I can change the sim card and use it 1month.Today my pack ended and I changed my sim card to a new one I bought 1month ago and it's not working. My ee profile on...
i brought a £10 EE voucher for the first thinking it would come with data, messages and credit however i only have credit. why is this?
Hi. I got a pay as you go card. I always get the ₤ 15 top up so free calls and 15 GB data. I topped my phone up the other day and its only given me 15 pound credit. So i got no data at all now.
Hello, how can I change from monthly plan to yearly one?
Ok got a 5GB £10 and am not able to activate it, so how can you activate a simcard if you can onot use it or even see it onces it is in the phone.Can someone please help
Right , hello, here is a conundrum. I have purchased a non android phone. The sim card that is in there is a 15gb data one. However, I am taking this phone to the states and only want to text and telephone. I have just purchased £40 for texting and...
