Service on demand

[Amisingleton]

Hi I’ve just topped up my phone, and I’ve now received a tx to say I’ve entered into a service on demand, can you please opt me out if this 

thanks 

[Christopher_G]

Could you send us a screenshot of the message please, @Amisingleton?

We'll do our best to help.

Chris

[Jfjennajf]

The same thing has happened to me how do I opt out???

[Christopher_G]

Could you send us a screenshot of the message please, @Jfjennajf.

Chris

[PollyP81]

Hi,

this has also happened to me. I do not want the service on demand system.

how do I remove this or delete this?

thanks

[James_B]

Hi @PollyP81,

Welcome to the EE Community. 🙂

What was the full text you received?

James

[Mo1235]

Yes the same thing had just happened to me, I don’t even know what it means but I want to opt out.

[Leanne_T]

Hi @Mo12345

Could you attach a screenshot of the full message you have received and from which number? 

Leanne 🙂

[DanDan9490]

 

I’ve just received the same thing! And it’s from 150. I don’t want this, and there is no actual link to click on for you to cancel

[Jon_K]

Hi @DanDan9490 

I'd recommend speaking with our Customer Care team so they can remove this from your account.

Jon