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Service on demand

Amisingleton
Visitor

‎09-11-2022 09:24 AM

Hi I’ve just topped up my phone, and I’ve now received a tx to say I’ve entered into a service on demand, can you please opt me out if this 

 

thanks 

0 Helpful
12 REPLIES 12
DanDan9490
Explorer
In response to Jon_K

‎19-02-2023 07:46 PM

Would it be where I tried to do an automatic top up for my number using my debit card?
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to DanDan9490

‎19-02-2023 10:17 PM

@DanDan9490 : It's just PAYG. If you don't buy anything, you won't be charged to your card. If you do buy something it will auto charged to your card. What could be simpler?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Leanne_T
EE Community Support Team
In response to DanDan9490

‎20-02-2023 10:14 AM

Hi @DanDan9490 

If you would like to remove this option, please call us on 150. 

Please see our How do I set up card payments for pay as you go? Help page for more details 🙂

Leanne.

0 Helpful