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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2292 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3793 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15226 Views
  • 0 replies
  • 6 Helpful

Resolved! Switch

Dose anyone know if you can switch from pay as you go to sim only without changing sim 

Christmas Extra Data Offer 2022

HiI'm looking at a new PAYG SIM but am confused:- the webpage says the Xmas offer applies to the £20 pack only https://shop.ee.co.uk/sim-only/pay-as-you-go-phones- whereas the terms and conditions state the offer also applies to the £10 and £15 packs...

user-71 by • Contributor
  • 1021 Views
  • 6 replies
  • 4 Helpful

Top up

Hi, how do I use a top up voucher from the shop to purchase a pack?Doesn't give the option online (card payments only) and I am unable to speak to customer service for advice. Option on phone again is to pay with card.

Unable to top u

i have been trying to top up but I'm finding it difficult to do that as I can't type in my card details.. How do I go about this please

Top up credit rather data?

I bought an EE SIM card for use whilst in the UK whilst visiting. For £15 initial cost I got 30Gb data and a credit showing of £0.00. Now that I have topped up with another £15 my account shows just the remaining 2.6Gb of data but £15 credit when I w...

Ukeeg by • Explorer
  • 593 Views
  • 3 replies
  • 0 Helpful

Top up

In my EE APP, there is only credit card or debit card recharge, there is no place to fill in the recharge coupon number

Sakura007 by • Contributor
  • 416 Views
  • 2 replies
  • 0 Helpful
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