100 гб

Igorek326
Visitor

‎16-02-2023 03:58 PM

<span;><span;>Hello. Please tell me, I have a problem with
<span;>the pricing plan. The fact is that I was the first race in your program to choose a package of 100 GB for 30 pounds, through a card I replenished my visa by 30 pounds, and for some reason you credited me 15 gigabytes, not 100. Then I replenished by 5 pounds, and then by another 30 pounds and with the help of SMS messages I still wanted <span;>to connect 100 GB, but on the volume I got +35 GB to 15 GB, together 50 GB for 62 pounds. Why did you cheat on me? Can you help me get my 100GB? 

0 Helpful
2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

‎16-02-2023 05:29 PM

Hi @Igorek326,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to help with this if you get in touch on 150.

Thanks

James

XRaySpeX
EE Community Star
EE Community Star

‎16-02-2023 07:02 PM

@Igorek326 : What does texting AL to 150 from it fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

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