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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2352 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3939 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15292 Views
  • 0 replies
  • 6 Helpful

PAYG SIm Pack Prices - Now With Extra Data

Hi,So a PAYG sim pack from a shop that say £15 for 15gb data, unlimited mins and texts. or a £10 pack with similar.Yet online EE have changed there sim packs and now are £15 for 25gb data and mins and texts.and £10 for 8gb etcBasically can you just u...

CMBlink by • Contributor
  • 2308 Views
  • 4 replies
  • 3 Helpful

Resolved! EE top up not working on pc or mobile

Had the ususal monthly remider that top up is due, however when doing it via the usual method online via the app, I am unbale to  enter the car cvv number.  When tried online via the pc, it did not owrk either.  The box to type digits into shows a li...

mikeyb69 by • Contributor
  • 614 Views
  • 6 replies
  • 2 Helpful

Pay as you go

Had 10 pound credit on my phone to top up my pack and roll over 20 gb of data but no data rolled over and back down to 8gb not happy

Jayden31 by • Investigator
  • 878 Views
  • 13 replies
  • 1 Helpful

Resolved! Can't send or receive MMS messages

Hi, I don't be able to send or receive MMS messages (photos, voicenotes etc.). I have MMS enabled on my phone but when I send a voicenote or photo it says "Message not sent: Service not activated on network".Hope someone can help 

CJHC11 by • Investigator
  • 3958 Views
  • 6 replies
  • 1 Helpful

top up

i paid my phone bill online. the payment came out of my bank but on EE it’s saying that i haven’t paid

Nerf too borrw credit it's an emergency

Please help me I think I deserve it after all the badges and all the things that I have passed to help people in the past and that I have helped about 20 odd people and I've got about 20 of the awards that I just looked at my profile

Resolved! Renew a pack to another pack

My current pack will end up at 7th of April.But i want to renew it to another pack.How can i do this?

i_yu by • Investigator
  • 594 Views
  • 3 replies
  • 5 Helpful
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