Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 557 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 755 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 24103 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13211 Views
  • 0 replies
  • 6 Helpful

Wifi on undergound with £5 pack discounted to £4.50

I have bought a £5 monthly add on to get get FREE wifi on London underground. This add on was discounted by 10% so I paid £4,50 and did not qualify for FREE wifi on underground, as the minimum topup is £5. 1) Can EE please reduce the minimum top-up t...

Data

Hello I trying to use my data I have credit and want to add on some more and it won’t let me how do I do it 

Resolved! Reactivate overseas

my payg went out of credit last month. I am overseas now and will be going to Italy next month and wish to use my payg there. If I top up my account overseas or when I am in Italy, can I re-activate it through the app and use it immediately? It is no...

Dee333 by • Investigator
  • 489 Views
  • 5 replies
  • 0 Helpful

PAYG : 15->50GB data offer packs

Hi, I'm currently an EE contract customer, and now my OH wishes to switch to EE (much better coverage & speeds). Disappointed by the black friday 'offers' (6 months then more £) she decided to try PAYG - and can switch to contract if/when a good deal...

planetf1b by • Established Contributor
  • 1497 Views
  • 1 replies
  • 1 Helpful

Top up

I recently had a new number and I phoned EE to update my new number.. so ice topped up thinking I'd get my pack added and it hasn't been added how do I get this added onto my new number? 

EE sim card

Hi I’m currently abroad but I have managed to top up £5 on my ER pay as you go sim card. However, every time  I try to send a text message it doesn’t work. Please advise as I’m concerned my number will be deleted due to it not being used from Septemb...

Resolved! two mobile numbers

i have two EE numbers, always got credit on both but one i rarely use it is just a spare .   will i lose the number for lack of activity?  thanks

branny by • Investigator
  • 369 Views
  • 2 replies
  • 2 Helpful
Most solutions
More
Top Helpful authors
More