Pay as you go

pay as you go pack

I want to cancel my current pay as you go pack, but cannot call as am currently abroad, and my ee is not currently working. I have already paid for an extra month last month as I wasn’t able to cancel the pack and now am about to be charged for anoth...

Number

I changed my number on the website however this does not update your App on my Android. Little confusing as when I top up my credit and £5 is in I turn my data on and recieve no 4g connection. Unable to make calls or anything...

Top Up

My monthly direct debit for top up hasn't been processed today, 'manage payment' brings up an error page. I can't top up online or by calling 150, I've tried several bank cards all of which haven't been processed. Are there any known technical issues...

How to re-activate a disabled number?

Hello!I have been trying for the past month or longer to use my EE Phone number but at random without warning it just stopped receiving calls and texts upon calling my EE number using another sim card and phone it says "Sorry calls are not currently ...

@

Hi I have paid for pack30 today and after checking my balance it show that I got 8.5GB instead of 100GB , am confused as to how that’s possible because I’ve never had this problem before as I have been buying this pack for a while. 

Phone

payment

Hi, I am trying to complete the payment to add credit to my phone, but when I finish adding all of the information it simply does not make the payment. I just want to start using my number I just bought 

Free Boosts

I have been collecting free boosts on my £1 a week pack for some years, but while the minutes and text boosts have been accepted, all the data boosts are listed as "pending", and I have run out of data after exhausting the 10Mb allowance.  Why have n...

Change to pay as go

I need too change to pay as you go ,can't afford my contract 

My visa card has expired but I cannot input my new one,why?