Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

How do you get to talk to anyone for help to topup my phone

Resolved! Top up versus package

I just want to top up my phone but when I add £5 it is immediately taken for a package. Sometimes a package is useful when I’m in Spain but when I’m in the UK I hardly use my phone as there is no phone signal in the house. All I need is about £5 cred...

Credit not added to account? I've added credit and it hasn't gone through/

Resolved! Roaming

Hello,I am travelling to india today and I want to call people in india from india and the UK. Is there anyway to get an add-on for this as a PAYG customer? If not, can I get roaming costs any cheaper?

the Internet

hello, activated the EE card in England on Anroid, moved to the European Union, put the card in another phone, now the EE card does not work on the Internet. how to be?

Package failed to activate

I just recently moved to UK.i purchase mobile sim for a pound and then top up 20 pounds but the 10 pound package is not getting activated.it shows 20 pound in my credit but no package is activated.i tried different packages to activate but none of th...