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Can't subscribe my monthly package

Tanzeel1
Visitor

Hi, good evening,

I have been trying to subscribe a monthly package but it shows an error in the app that can’t subscribe now due to maintenance, what does this mean.??

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Tanzeel1 

It means the EE service is down for maintenance. 

Try again tomorrow morning.

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

@Tanzeel1 : You can buy your pack now straight from your phone. Text ALL PACKS to 150 & choose.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Katie_B
EE Community Support Team

Good morning @Tanzeel1

Welcome to the community. 

Have you been able to purchase a pack?

Katie 🙂