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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 546 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 742 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 24059 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13200 Views
  • 0 replies
  • 6 Helpful

Christmas Extra Data Offer 2022

HiI'm looking at a new PAYG SIM but am confused:- the webpage says the Xmas offer applies to the £20 pack only https://shop.ee.co.uk/sim-only/pay-as-you-go-phones- whereas the terms and conditions state the offer also applies to the £10 and £15 packs...

user-71 by • Contributor
  • 751 Views
  • 6 replies
  • 4 Helpful

Top up

Hi, how do I use a top up voucher from the shop to purchase a pack?Doesn't give the option online (card payments only) and I am unable to speak to customer service for advice. Option on phone again is to pay with card.

Unable to top u

i have been trying to top up but I'm finding it difficult to do that as I can't type in my card details.. How do I go about this please

Top up credit rather data?

I bought an EE SIM card for use whilst in the UK whilst visiting. For £15 initial cost I got 30Gb data and a credit showing of £0.00. Now that I have topped up with another £15 my account shows just the remaining 2.6Gb of data but £15 credit when I w...

Ukeeg by • Explorer
  • 440 Views
  • 3 replies
  • 0 Helpful

Top up

In my EE APP, there is only credit card or debit card recharge, there is no place to fill in the recharge coupon number

Sakura007 by • Contributor
  • 316 Views
  • 2 replies
  • 0 Helpful

Resolved! Lift age restriction?

Just back from a trip to USA and there now seems to be an age / content restriction on my account.How do I lift it, please?Any and all help / advice will be gratefully received. Thanks in anticipation

pha77 by • Visitor
  • 847 Views
  • 1 replies
  • 1 Helpful
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