If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi,I’m from the US and got a physical EE SIM to use in my iPhone 12 here. I have iMessages turned on, cellular data set to the UK number, the UK number is prioritized for calls, but I have problems getting online and all iMessages I send from the UK ...
Hello. I am a traveler and have difficulty in English....ㅜㅜI bought 25GB EE USIM from Korea and came to London. But when I started using it, it came out as 15GB.Is it actually a 15GB product? Or did I get the wrong text? Or did the seller give me t...
Hi quick payg questionif I attempt to change pack (in the EE app) from the previously new pack (post 2020) £10 [5Gb] to the latest new pack recently announced £10 [8Gb] - I get a message saying I will loose free boost stamps but I will be able to ear...
I have tried multiple times to pay for my payg pack but it either says error processing payment or the dialog box for conformation doesn't load, i have been trying for multiple days and would appriciate some insight on why this might be happening.
Paid £15 for pack. Received sim. Inserted sim, 2 days later still no service. How do I sort?When I send a message to AL it said I have zero balance.
Hello, I can't see subscription packs. When I open the page, appear an error
Hi, I was in the UK in August / September 2022, and I went to an EE store to get a SIM card. That card is currently in my phone and the number appears to be functional (I got some auto texts from EE when I reactivated the SIM). I am traveling back ...
Hi, I live abroad and signed up for the subscription pack as I could not work out how to use the credit I had topped up for a pack. I have just cancelled my subscription but was a day late before it renewed. Is it possible to get a refund? Alternativ...
Hello - my phone number (xxxxxxxxxxx) was meant to move over today to a pay as you go sim - that current sim has stopped working but my number hasn’t changed to my new pay as you go sim [Mod edit: Please do not post phone numbers on the public board...
