Data roaming in EU

[Jaehyun]

Hi. I bought 30 pounds subscribtion pack per a month.

And I'm in another country in EU. I think I'm using a data roaming now, but there is no charge. Is it right?

And I want to go to Italy 15th June, Is there charging?

Thank you!

[XRaySpeX · Accepted solution]

@Jaehyun : There is no charge for roaming on PAYG just yet, but there will be from 6th June, either £2.50 / day or £10 / week. Visit https://discover.ee.co.uk/roaming/n6a0W5 to find out more.

[Mspanomi]

Hello 

i cant use my allowance, data etc ,to Greece although i am allowed to use my pack allowances for free in the EU as i am paying monthly before the 7th of July 2021

[Leanne_T]

Hi @Mspanomi 

Thanks for coming to the community. 

Did you text ROAMING to 150 before travelling to make sure the account was set up for using your allowance abroad? 

Leanne.

[Mspanomi]

Hello

mmm.. i think not, didn’t know for that.. is it impossible to do that now? Whats the difference?

[Leanne_T]

Hi @Mspanomi 

You would also need roaming active to use the allowance abroad or any add-ons. 

To get this sorted, you would need to call us from any other phone on +44 7953966250. 

Leanne. 

[Mspanomi]

Ok Leanne

thanks!

[Leanne_T]

No problem @Mspanomi 

Leanne 🙂

[XRaySpeX]

@Mspanomi : When did you switch from contract to PAYG?