Data roaming in EU
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08-05-2023 02:48 PM
Hi. I bought 30 pounds subscribtion pack per a month.
And I'm in another country in EU. I think I'm using a data roaming now, but there is no charge. Is it right?
And I want to go to Italy 15th June, Is there charging?
Thank you!
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08-05-2023 02:59 PM
@Jaehyun : There is no charge for roaming on PAYG just yet, but there will be from 6th June, either £2.50 / day or £10 / week. Visit https://discover.ee.co.uk/roaming/n6a0W5 to find out more.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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08-05-2023 02:59 PM
@Jaehyun : There is no charge for roaming on PAYG just yet, but there will be from 6th June, either £2.50 / day or £10 / week. Visit https://discover.ee.co.uk/roaming/n6a0W5 to find out more.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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15-06-2023 08:22 AM
Hello
i cant use my allowance, data etc ,to Greece although i am allowed to use my pack allowances for free in the EU as i am paying monthly before the 7th of July 2021
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15-06-2023 09:12 AM
Hi @Mspanomi
Thanks for coming to the community.
Did you text ROAMING to 150 before travelling to make sure the account was set up for using your allowance abroad?
Leanne.
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15-06-2023 09:35 AM
Hello
mmm.. i think not, didn’t know for that.. is it impossible to do that now? Whats the difference?
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15-06-2023 09:39 AM
Hi @Mspanomi
You would also need roaming active to use the allowance abroad or any add-ons.
To get this sorted, you would need to call us from any other phone on +44 7953966250.
Leanne.
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15-06-2023 09:42 AM
Ok Leanne
thanks!
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15-06-2023 09:55 AM
No problem @Mspanomi
Leanne 🙂
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15-06-2023 12:13 PM
@Mspanomi : When did you switch from contract to PAYG?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
