If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I bought a new ee pay as you go sim and topped up online from my other phone and it showed successful and I got the confirmation email but it didn’t go on the account, I have since put the sim in a phone to activate it and top up to receive the data ...
My sim expired, but the number I had is tied to a lot of things including whatsapp.Is there any way to get my number back?I logged into the app to ask through the help chat (as I am currently abroad), but chat is not an option.Thanks for any help!Chr...
Hi,I'm trying to purchase a new subscription pack for my phone and my bank requires an authenticator. I've tried to purchase it on my phone and web browser multiple times. Each time I try on my laptop, it says the content is blocked and to contact th...
Hello I currently have pack £20 which last for 30 days but I finished my data and would I like to renew my pack early with my £20 credit and it’s not allowing me. Please could anyone help I alway have the credit just need to renew the pack
Hi,I need another 10gb data to last a couple of days. Looking at add ons I see one for 10gb that last 30 days, however when I look at the details it states "pay as you go add-on, 500MB UK data, 3G and double speed 4G for 7 days" Does it mean 500MB li...
Since I top up my credit by mistake, can I get my top up back?
hi how do i reactivate my line as i have not used it foe over 4 months and now says no service ?
I am a pay as you go customer. I am trying to find out the data costs (not call and text) for pay as you go customers in Egypt. Why is this concealed until you land in the country? This takes away my agency in planning my trip. I want to know the cos...
I've been using VIPTALK01 (previously TALK01) for years as I am an intermittent user, and spend 95% of my time connected to either home or work WiFi. Is it possible to still subscribe to this pack with a new SIM card? I am hoping to get my dad (late...
