If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi. A few months ago I was advised by an EE salesperson to change from my plan to pay as you go, since then I have not been able to dial out. Yes there is plenty of credit. I can’t even dial 150, it just says ‘not allowed’. I recently spent 40 minute...
i would like to change the date my bill is due because of a change in financial circumstances
My EE line is not registered on network and I just topped up 5£ data not knowing. Please how do I register my line on network [Mod edit: add title]
Has anyone else noticed the PAYG top up history dashboard disappearing? There use to be a dashboard that displayed when the last top up was and for how much, through the EE website portal
I have a dumb phone with a little credit for PAYG and no plan (I use it rarely, for sms mainly, no data!).I am going to Italy, and I am very confused with "roaming" :will I need to pay a daily charge whenever I switch it on and it connects to the loc...
how do i get my number back it's been off a long time but i got details to it
My sim has been disabled . I need it activated . I have just topped up but unable to send a text. I can’t call customer service too . This is the only channel of communication.
I bought a voucher i thought my mum was top up but found it wasn’t i pd £15 can’t get a refund is ther anything i could do [Mod edit: add title]
My 24 hour is complete I don’t receive the sms what can I do I am very worried and my EE sim number is 07********* please can you chek my number is activate or not if it is not pleased solve my problem Mod note: Personal number removed from public vi...
I’m on pay as you go but need to get proff of my adress and phone number but it ain’t on app
