We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
So I have a pay as go pack sim £20 per month. Had it for about 2 years or so. Just this last week or so I have been unable to receive text messages, however I think I can from EE network as I can get responses from 150 and 2fa. I can send texts to ot...
i have just topped up my credit £10.00 on the anonymous payment site and i received an email telling me it had gone through but it has not appeared on my account
My new monthly pack did not start automatically despite me have enough money in my account. Please help
It’s a **bleep** take it will not load to top up online by card [Mod edit: update title]
I try to buy subscription pack for my other nr and I cant pay
I had top up 10 pounds and I am trying to buy the 10 pounds pay as you go pack but every time I go to do it says error come back later.
i message AL to 150 and it says i have £10 credit and in the app it says i have £10 credit. i message PACK10 then YES but whenever i try put TOPUP to use my credit it sends the same text again. how do i fix this or alternatively is there a way to wit...
Hello everyone, does anyone know why I keep getting payment errors? I tried using both my computer and my phone but both failed.I haven't used this number for half a year and now I want to activate it. Is this related to it?
I just purchased a £5 package online but I can’t text or call anyone still. What should I do? I have a pay as you go sim. Thanks
I am a PAYG customer and need to speak to someone via Live Chat as I am abroad and cannot text or call. I have looked on the Help and Contact Us page and it only gives me the option to text or call. Please can someone help?
