I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May).
You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB.
This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers.
We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons.
New PAYG Data Add-ons
1 Day Add - ons
1GB - £3Unlimited - £5
7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number.
When would my phone number go into hibernation?
If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs.
Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.
How do I make sure my data will rollover?
I...
As per the title, a brand new payg sim is not able to receive text messages (both from shortcode and standard numbers). EE service texts come through fine.I'm presuming you have to top up to initiate full access but this never used to be the case. Re...
Hello. My current subscription doesn't end until the 27th of this month. I have zero data allowance left. I have another subscription paid for and waiting to go on the 28th. Is there any way I can start the new subscription now so I can use the da...
Asked for a new nano sim for new phone, got a text message saying Account isn't registered,have been with them since they took orange over! so what's going on? can't call 150 from home due to being in a reception black hole.
I ordered a pay as you go sim, £35, aren't they supposed to come with the unlimited data, texts and calls??? But I can text or call or anything, I the app in says I have no GB of data or anything, do you even get this stuff with the SIM or have I spe...
Hi,im looking for some advice, as I am a PAYG customer who lives aboard and isn’t actively using my UK number but still want to keep this in place for future purposes.what is the best way to keep this number? Top up the minimum amount and make a char...
I realised that my £15 top up was useless since I did a recurring card payment for £13.50. Meaning my £15 credit is just laying there. Is it possible for me to get a refund?
Hi,EE have cancelled my number that I have had for over 25 years even though it still had a fair amount of credit on it and I am so upset. I know it’s only a number but it’s an important one that my elderly parents are familiar with.it’s happened to ...
Can anyone tell me why the talk time is calculated multiple times the actual usage? For example, why is it calculated as 100 minutes for about 20 minutes of talk time? This has been happening repeatedly and we are forced to pay more money by purchasi...
