We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi! I am writing to know my possibilities about request a refund. I had a subscription while I was studying in the UK which I cancelled before to leave it. However, EE continue charging money from my credit card which I have quit out on the app. But...
No one has been able to help me to solve the issue yet even EE!!!It’s been a long time I cannot top up my balance and I have tried everything what I have been told by the community, EE and other advisors.
I need to top up my phone to use it; I can't make calls or use data.
What’s the difference between a pack and a addon??Oh I know what the difference is, you can’t buy a addon using EE’s useless app.
I need to make emergency call to family but got no credit
Hi, my 73 year old mother who really doesn't understand Mobile phones has a pay as you go SIM. She only really uses this phone for emergencies when out of the house. She tried to make a call today and an automated message said the message in the topi...
Trying to set up my pay as you go sim (was told by the guy in the ee shop I would be able to do this while away) but having no luck I am able to receive texts from EE only (verification codes etc) but otherwise nothing is working… Is there anything I...
Hi I do pay monthly but I thought I could do a voucher could you put the voucher on my sim please? [Mod edit: add title & moved to new thread]
Hi,My contract finished a couple of months ago and I’m still paying £60 ish a month just for the sim.My phone is still only 2 years old so not bothered about swapping it so I just want to swap over to PAYG. I want to keep my number but don’t want a s...
