If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I am trying to set up the monthly subscription plan for £5 EE indicates that if I set up a card payment I will get 10% discount.However, the EE app or the EE website won’t save my card. I press the “save card” button but nothing happens
Morning, I cannot subscribe a pack with my current credit (enough for the pack), it returns the as attached screenshot.I think the possible reason is that the phone number was de-activated cuz I was out of UK for a period and the previous subscriptio...
Top up my number yesterday a first time and does not work
Okay so I topped up £20 which gave me 50GB but I also got an extra 14GB data totalling 64GB but I only used about 13GB and I was down to just over 50GB and I recieved a text message saying please top up by £20 17th September but I didn't becuase I th...
Has anyone successfully topped-up a Tmobile PAYG phone recently? How? I have tried several ways. EE Customer Service have tried to help but nothing works. Does it help to get E E to send a new SIM so that the phone is then an E E PAYG one? How do...
Can I have help I need to top up I have a voucher number but very time I call 150 it says I need to top up and texts are not sending
Hi I’ve payed for a subscription plan but it’s saying I have no mobile data
I am currently in Iran and have a Pay As You Go EE SIM card. I received a message saying that my SIM will be disconnected in the next few months due to inactivity. I have £5 credit remaining on my SIM. I am unable to make calls or send texts from ...
I need help with topping up my pay as you go roaming data - I was able to do it when I arrived in Bulgaria but now I can’t add on anymore - please help I’m here for a mth and will need my phone for translation
Hi,I have just changed over to a £5 subscription pack because the deal said 12.2GB data / 250 mins / 500 texts. Now I have signed up and due to go over to that deal on October 7th it says 250MB data / 250 min / 500 texts. If some some reason I'm gett...
