Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! Number not working

07********* not working says Register failed. Still got £17.05 credit ! [Mod edit - Please do not post personal information in the community]

Resolved! Cancel pack

Please opt out my pack today because I left the UK and it is supposed to diduct charge from my account

Resolved! Start pack early

My pack is due to renew on the 6th of feb. My data has run out so I topped up. Can my pack be started from now?

Resolved! why is there no other option too top up other than direct debit or voucher

Resolved! Top up £5 get another £5 added offer from EE.

Hello,I got a text message saying that if I top up £5 on my EE account, I'll get another £5, which should then total up to £10.00 surely. However, I've got nothing and I'm left with £6.10 on my EE account. No extra credit has been added, what do I do...

Resolved! Buy a pay as you go pack

Good afternoon I have cancelled my subscription, but I want to keep my number and buy a pay as you go every month.I have even top up my phone number but still I not able to contact EE to help me with this.Please does anyone know how can I buy a pay ...

Pay as you go

I cant receive calls or top up as it cuts me off before asking for the top up. I havent topped up in a long time so has this affected my phone ?

Data Bundles

Hey, I swapped from giffgaff to EE and took the £10 pack. The calls are okay, but I can't access the bundles, I turn on data and it shows no internet, its like they are blocked or something, how do I use my data please

My balance

I received a text message from EE saying that I need to top up and it also said I could top up now then I did top it up after I got the text message and thought the money would be taken out of my balance and renewed the pack but it hasn’t and I don’t...

Unable to link product

My contract recently came to an end and I asked to switch to a pay-as-you-go account in order to keep my number, rather than stay on a rolling monthly. I am currently living in France and want to keep my UK number.I'm having issues linking my product...

Pay as you go

Forum Posts

We've upgraded our Data Boosts

Our new Data Add - ons

What is pay as you go and flex hibernation, and how do I stop it?

What’s EE Data Rollover and how do I get it?

Resolved! Number not working

Resolved! Cancel pack

Resolved! Start pack early

Resolved! why is there no other option too top up other than direct debit or voucher

Resolved! Top up £5 get another £5 added offer from EE.

Resolved! Buy a pay as you go pack

Pay as you go

Data Bundles

My balance

Unable to link product

SOCIAL TARIFF FOR THOSE ON A LOW INCOME

Topping up online. Why wont the bot allow me to do it?

Data add ons

Addon packs removed

I want to set up a £5 recurring top up how do I do it?