Skip to main content
Forum FAQ's

Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 1990 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3127 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 28875 Views
  • 11 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 14789 Views
  • 0 replies
  • 6 Helpful

Resolved! Restart Pay as you go after two months’ off

Hi, I haven’t topped up my Pay as you go for two months when I went abroad. Today I came back to the UK and just topped up £10. The current balance is £10.50. I can make phone calls but no internet access. ‘0B data left’ is shown on my EE app. How ca...

kirihou by • Explorer
  • 577 Views
  • 3 replies
  • 1 Helpful

Resolved! Can receive calls but not texts?

Hello, I bought a payg SIM card and put it in an old phone. I got the welcome message from EE, signal is fine and reset the device. But I can't receive any text messages. Some apps require codes to be sent to the number but I can't recieve them? Call...

Aqua04 by • Investigator
  • 1529 Views
  • 5 replies
  • 3 Helpful

SIM card purchased at airport NOT WORKING

Hello everyone, I have purchased Prepaid SIM card with 30GB and unlimited minutes and texts for 25£ at the Heathrow airport vending machineI have inserted it on my iPhone to make a UK call or send message in order to make it activated, however, could...

Yuta0120 by • Visitor
  • 517 Views
  • 2 replies
  • 2 Helpful

Plans

Been trying to subscribe to a plan and when I go on the website and go on plans it doesn’t show anything and when I try through text I get all the way to last step and when I reply with TOPUP nothing happens after that and my topup credit doesn’t get...

Resolved! 2 sims linked to app but only topping up 1 of them!

Please help! I have 2 SIM cards on my EE app one of them tops up but when I try to top up the other one even when I start off in the 2nd number it ends up topping up or adding subscriptions to the other number!! I’m sure it’s an app tech problem rath...

Zara50 by • Explorer
  • 466 Views
  • 1 replies
  • 1 Helpful

Resolved! Prepayed SIM Card Data Not Working

I have recently purchased a prepayed SIM card at the London Heathrow Airport vending machine and it appears that after numerous efforts, the data is not working. I have tried downloading the app and linking my SIM card but the error code 5100 shows u...

Credit Balance

My balance is saying I have £75 but my monthly bundle hasn’t renewed and when I try to renew it it is asking for a card payment. Grateful for any help. 

KezR by • Visitor
  • 399 Views
  • 1 replies
  • 3 Helpful
Most solutions
More
Top Helpful authors
More