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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 243 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 22868 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 12810 Views
  • 0 replies
  • 6 Helpful

Resolved! £27 in credit but cannot use data

I have consumed all the data, but I have £27 in credit, why I can use £27 in lieu to pay for data? I discovered I am out of data while I was out and had to face huge difficulty getting home since I am epileptic and cannot drive myself

Pay as go

Hy i make online an order for pay as you go .I was on other provider when I make the switch. I choose the 35 pounds package with a sim and I give the PAC code and my preference to keep the old number .I receive the sim I insert it in the phone but my...

Data

Help. I just want to top up Data. Just Data...It only lets me top up minutes. Help. 

MartNav by • Visitor
  • 564 Views
  • 3 replies
  • 4 Helpful

Resolved! Inablity to top up ex T mobile phone

Our community has a gated entrance and is connected by a sim card controlled phoneIt uses a sim card supplied by T - mobile. and I tried and failed to top it up today.EE's web site simply said it would not top up our number and left nowhere to go for...

Boosts No Longer Being Added to My PAYG account?

I have been with EE for a long long time - in fact I started out with Orange who later got taken over by EE.I have a PAYG and do a monthly renew on it.  Until last April, I had boosts added for every third monthly pack purchased.  So in total i have ...

Tracey98 by • Valued Contributor
  • 359 Views
  • 5 replies
  • 2 Helpful

top up

I paid £10 for a top up which I haven`t got, instead they sent me a email thanking me for joing EE. 

Maddy666x by • Investigator
  • 394 Views
  • 3 replies
  • 1 Helpful
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