Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 217 Views
  • 0 replies
  • 6 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 355 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23086 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12905 Views
  • 0 replies
  • 6 Helpful

Continuing service from the States

I purchased an EE supported mobile at Heathrow Airport to use during a trip to England. I need to add additional service time and check what's left, but since the phone doesn't work in the States, I cannot access the passcode the system keeps texting...

Unable to activate new plan

Have topped up for  15. However whenever sms is sent for activating 15 plan. It is asking to topup again.PPlease help with this

Re: Subscription pack not renewing

I've got the same issue. I topped up last night. My account says I have £10, when I text now it tells me I need to top up but I have. It's extremely frustrating and important I have my pack because of my health conditions I requite to keep in contact...

ladycleo by Investigator
  • 331 Views
  • 1 replies
  • 0 Helpful

Pay as you go abroad

I have a pay as you go SIM but haven't topped it up as I've been abroad for a few months. I'm wondering if my number will be gone by the time I get back as that happened to my friend after months of inactivity.Also could I get a family member to top ...

SE1231 by Visitor
  • 317 Views
  • 1 replies
  • 2 Helpful

150 for top ups - Not available?

Anyone noticed that dialing 150 and selecting option 1 for topping up; it is not available at the moment? Rather not use the EE fastwebpayg web portal or the overly bloated EE app.

354- by Star Contributor
  • 416 Views
  • 5 replies
  • 1 Helpful