Top-up made but no data or call allowance

pleasework1 · ‎24-05-2023

My 30GBP pack was supposed to renew today. I topped up last night. Credit is showing 35GBP on the website and when texting 150. But my data isn't working and the website says I have 0 data, 0 minutes, and 0 texts. Please help!

Leanne_T · ‎24-05-2023

Morning @pleasework1

Thanks for coming here.

Can you try texting NOW to 150, does this start the pack?

Speak soon 🙂

Leanne.

XRaySpeX · ‎24-05-2023

What does texting AL to 150 from your no. fully report verbatim (it is free)?

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