04-11-2023 11:54 AM
Hey guys, I'm currently having subscription pack for £15 which incl 15gb internet and minutes plus text unlimited, the speed is also unlimited..
I was wondering if I switch to subscription pack £15 for 25gb it's new one will my speed then be limited to 25mgb/s??
EE didn't limit the speed in the past I have mine for quite a while, I would upgrade for more Internet but certainly would not want to sacrifice amazing speeds I'm getting now.
Couldn't find any info in app or website..
Thanks
Solved! See the answer below or view the solution in context.
04-11-2023 03:38 PM
Thanks @Pav85
Customers joining the network before 1st March 2023 will not be subject to the 25Mbps speed cap, even if you change to one of the new packs.
Leanne 🙂
04-11-2023 03:26 PM
Hi @Pav85
Thanks for coming to the community.
When did you join EE with the pack you currently have?
Leanne.
04-11-2023 03:30 PM
Hi Leanne,
I'm unable to answer that question, years..
Pav
04-11-2023 03:38 PM
Thanks @Pav85
Customers joining the network before 1st March 2023 will not be subject to the 25Mbps speed cap, even if you change to one of the new packs.
Leanne 🙂
04-11-2023 03:43 PM
Thank You, that answers my question..
04-11-2023 03:45 PM
No problem @Pav85
Leanne.