Subscription Pack Upgrade
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04-11-2023 11:54 AM
Hey guys, I'm currently having subscription pack for £15 which incl 15gb internet and minutes plus text unlimited, the speed is also unlimited..
I was wondering if I switch to subscription pack £15 for 25gb it's new one will my speed then be limited to 25mgb/s??
EE didn't limit the speed in the past I have mine for quite a while, I would upgrade for more Internet but certainly would not want to sacrifice amazing speeds I'm getting now.
Couldn't find any info in app or website..
Thanks
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04-11-2023 03:38 PM
Thanks @Pav85
Customers joining the network before 1st March 2023 will not be subject to the 25Mbps speed cap, even if you change to one of the new packs.
Leanne 🙂
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04-11-2023 03:26 PM
Hi @Pav85
Thanks for coming to the community.
When did you join EE with the pack you currently have?
Leanne.
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04-11-2023 03:30 PM
Hi Leanne,
I'm unable to answer that question, years..
Pav
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04-11-2023 03:38 PM
Thanks @Pav85
Customers joining the network before 1st March 2023 will not be subject to the 25Mbps speed cap, even if you change to one of the new packs.
Leanne 🙂
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04-11-2023 03:43 PM
Thank You, that answers my question..
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04-11-2023 03:45 PM
No problem @Pav85
Leanne.

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