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Subscription Pack Upgrade

Pav85
Investigator
Investigator

Hey guys, I'm currently having subscription pack for £15 which incl 15gb internet and minutes plus text unlimited, the speed is also unlimited..

I was wondering if I switch to subscription pack £15 for 25gb it's new one will my speed then be limited to 25mgb/s??

EE didn't limit the speed in the past I have mine for quite a while, I would upgrade for more Internet but certainly would not want to sacrifice amazing speeds I'm getting now.

Couldn't find any info in app or website.. 

Thanks 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Thanks @Pav85 

Customers joining the network before 1st March 2023 will not be subject to the 25Mbps speed cap, even if you change to one of the new packs. 

Leanne 🙂

View solution in original post

5 REPLIES 5
Leanne_T
EE Community Support Team

Hi @Pav85 

Thanks for coming to the community. 

When did you join EE with the pack you currently have? 

Leanne. 

Hi Leanne, 

I'm unable to answer that question, years.. 

Pav 

Leanne_T
EE Community Support Team

Thanks @Pav85 

Customers joining the network before 1st March 2023 will not be subject to the 25Mbps speed cap, even if you change to one of the new packs. 

Leanne 🙂

Thank You, that answers my question.. 

Leanne_T
EE Community Support Team

No problem @Pav85 

Leanne.