SIM Question

To23
Established Contributor
Established Contributor

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

65 REPLIES 65
XRaySpeX
EE Community Star
EE Community Star

It's simple to avoid out-of-package charges. Just don't do the things that cost money. I listed them earlier. That's what everybody else does by just being aware of what they do with their phone.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
To23
Established Contributor
Established Contributor

You didn't understand what I'm asking. If you go over your plan, will it be blocked at zero for security reasons?

To23
Established Contributor
Established Contributor

Thank you, so there is no charge for checking, is that correct? And parental consent can be activated or removed, as you wish, no obligation and it's free. It can be set whenever I want. Is that right? Is it possible from the app or the website?

XRaySpeX
EE Community Star
EE Community Star

It will only be blocked when you haven't enough credit to pay for it. So don't top-up until you know what you want to spend it on.

It just like everyday. If you don't have enough money in your pocket, you can't buy it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
To23
Established Contributor
Established Contributor

Thank you, and for parental control, there is no obligation to deactivate it and it is free to activate or deactivate it? Can we deactivate it from the website or application?

Matt_124
Star Contributor
Star Contributor

The Content Lock is free to remove and must be done using the instructions provided in @Ali_A's previous response to you HERE.

To23
Established Contributor
Established Contributor

Thanks but 

no obligation to remove it? putting it back is free as well as removing it?

Matt_124
Star Contributor
Star Contributor

Entirely your choice as to whether you do or don't.

It's on by default, and you must prove your age if you want to remove it as the instructions state. It's not a chargeable service in any way.

Pay as you go is a very simple service, I fear you are overcomplicating things for yourself.

To23
Established Contributor
Established Contributor

Thanks. Does this work across the UK? Northern and Southern Ireland too?

Schockwave
EE Community Star
EE Community Star

@To23 , you need to make sure that you have enough credit to use your phone in Southern Ireland, as it is not part of the UK, but Northern Ireland is part of the UK, and yes, all of the UK, so long as you have enough credit.

You can check here for costs of Southern Ireland:

https://ee.co.uk/help/mobile/roaming/roaming-costs

 

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.