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Return or trade in past returns window?

R7272
Investigator
Investigator

‎26-08-2026 04:01 PM

Hello there,

I have a hardly used MacBook Neo that I purchased through EE back in June, and of course I appreciate I am very much out of the returns window.

My question is, do I have any options of trading in with EE for an iPad or similar? The MacBook is far too complicated for what we need, however this is of course my error and I should have done more research before getting it.

Thanks in advance for any advice. 

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XRaySpeX
EE Community Star
EE Community Star

‎26-08-2026 05:10 PM

No, you are within the contract term & you have passed the cooling-off period.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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