All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Is it possible to cancel mobile contract, number ending 556, as not being used any longer
After countless hours on the phone including 6 hours yesterday, trying to sort a miss sold contract, and activate my new Sim, I was cut off. I can’t make phone calls. I have had no further contact from EE.. I have emailed 3 people at EE including t...
I want my recent money back
It appears that EE still need to update a few references to future price increases, during the order process. I thought I was getting a special rate, but the pre-contract information emailed to me does show March increases of £2.50. Fortunately, I ...
Hi my bill is 30£ but I brought some extra Internet cost is 14£ total is 44£ but they charge me 58 £ that's mine 14£ extra
I am unable to view any of my bills when logging into my account either online or via App. Not been able to see anything for a few days at least. Have spoken to EE who promised a call back but I have yet to speak further. Is anyone else having sim...
I think, having been a customer with EE ever since the company first began, I might finally be reaching a point of switching to a new provider. I have my whole families phones on my EE account and we received a text that my wifes contract was coming ...
HelloI have two contracts with EE, both of which have EE Perk discount, and one also has a multi line discount. I want to upgrade the one with the multi line and continue to use my perk, however none of the plans will allow me to apply the discount. ...
Got a message this afternoon to say my DD had failed on my EE account. I’ve never had any issues paying direct debit before and after checking my bank there was enough in my balance for the bill to be paid. I can not get anywhere on the app or websit...
want to cancel mobile contract and subscriptions as I want a pac code to keep number to move to another mobile provider Thank-you Megan [Mod edit: removed personal details]
