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I’ve paid my phone bill why are my services still barred

Jsherwood1999
Explorer

‎11-10-2026 04:59 PM - last edited on ‎12-10-2026 08:09 AM by

I’ve paid my phone bill why are my services still barred 

[Mod edit: add title]

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1 REPLY 1
Linzi_H
EE Community Support Team

‎12-10-2026 08:15 AM

Hi @Jsherwood1999 

Welcome to the Community. 

You can usually Reactivate your EE service straight away by paying what's due. Most reconnections happen within 24 hours, if not sooner. If your service is still not active after this time, but your payment has been successful, then contact our team directly so they can double check exactly what's happening. 

Linzi 

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