The EE Community

EE/DPD stolen iPhone 16

Seeing this so many times on this ‘community’Packages sent out by EE being delivered by DPD supposedly contain IPhones but nothing inside.the iPhone box.EE then saying it must have been in the box and no proper investigation so customers liable for c...

Resolved! Complaints

Does anybody know the complaints email address I'm having so many issues with ee staffs lies and service it's unbelievable, they've cancelled my bb and tv install so I raised a complaint about it but because I'm refusing to put in a new order for it ...

Trying to add a TV to my basket and it keeps saying there was a problem

Every time I try to add a TV to my basket it says there was a problem and to try later.

Re: It's impossible to speak with a human at EE.

I am abroad, i have full roam, but not Sri Lanka, so not that "full". bought a 24 hour pass, hasnt activated, Cant get help over chat because this is a "technical" issue and requires a human. Call 150, get sent a text that promises a speedy resolutio...

Help needed

I’m trying to contact the customer support team to help un-suspend my account as it was suspended due to missing my bill date I have now paid it but still have no service or way of contacting anyone and I can’t make phone calls to call the help team ...

Resolved! Call history

I need call history from October 2024

Roaming All-Inclusive Pass suddenly removed --

If anyone could help I would appreciate it. I had Roaming ROW as an all-inclusive extra, which up until now has worked fine in the USA. I'm currently in the USA. Yesterday, I received a notification that the Roaming all-inclusive extra has been switc...

Apply to have a mobile phone mast installed

Hi, Wanting to find out how a small business would go about appyling to have a phone mast installed on private land?

Resolved! Online upgrade

My husband and I are both due to upgrade and I've been looking on our accounts at the current deals. I'm currently on Essentials 125 and he is on Essentials 25. Can anyone please tell me why his new deals are far more expensive than mine and, if we g...

Message us not loading

Trying to us message us on the ee app and it just keeps loading. Has done all day. Anyone help!

The EE Community

Welcome to the EE Community

Featured Posts

Stay connected if your data runs out

Manage their time online with EE WiFi Controls

Use WiFi Enhancer to get the best from your connection

Google Pixel 9a – Magic made simple

Join the YouView research panel

EE TV & TNT Sports red button

Coming to Netflix in March

Community Activity