All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have two Netflix charges on my mobile number and this looks odd. The charges are also different and I don’t understand this.[Mod edit: Personal information removed]
Its getting ridiculous now , I got rid of ee broadband for youfibre , which is cheaper and alot faster . I'm paying £41 / month to ee for mobile sim only , which is crazy , but it ends in September , so I'm leaving ee , even though I've been with...
EE you took £20 for me for a credit check, even though I’ve been with you for mobile and broadband for about 10 years??? Never been late paying once. Now you are saying that it can take up to 6 months until you refund this? How disgusting is that? C...
Hi from EE. Heads up - we've noticed your phone usage is higher than usual. If this continues, you might not be able to make calls or send texts. Please visit ee.co.uk/go/login or call 150 to check your balance or make a payment. Thanks.hi all I have...
Hi am still waiting for £85 to be put bk in my account and still not received it had convo on phone call and was told I'd get it bk as returned my equipment on time and got told I'd get check but recent ly changed name by deposit so would need sendi...
I have just been instore and they were pushing for me to upgrade my contract that is already £70 a month, didnt want to help with any blue light discount or any questions i had just kept urging me to upgrade my Pixel 8 Pro that i have on contract unt...
I want to terminate my contact
Dear EE Customer Relations Team, My name is Obi and I am writing to lodge a formal complaint regarding serious issues of overcharging and misrepresentation on my EE account. Summary of Complaint: I was previously with Sky for broadband and TV for fiv...
End EE contract due to mis selling
ee says this to me... so I ask for the balance and I get this... then they tell me I dont pay the bills on time - but how Can i when the messages I get from EE are so mixed. One min I own money. the next min by balance is zero. Where is the clarity?
