Contracts & Billing

Resolved! Additional phone lines

Hi I have my contract with ee but I also have 2 additional lines on my contract, am I able to transfer these additional lines over to the people currently using them, so it will be there own contract and I wont have anything to do with them. x

Resolved! Internet

Hi I paid my internet the other day but they have just turned it off I’ve tried to ring them but they finish at 9 so there closed it’s so annoying as I need my internet

Resolved! Hello, I'm in London. I have a 24-month contract with YY Limited, but I have to

Resolved! How do i pay an outstanding monthly direct the app. My Internet not working

Resolved! Biling enquires

I want to ask about my billing history and upcoming payments for my phone and how much balance left to pay 

Resolved! Billing help

Hi please can someone help me. I have left the UK and keep being billed I don’t know the number of the phone and I can’t seem to figure a way to cancel it 

Resolved! Extra charges on new contract

Hello, My name is Jawad. On 23rd March last month, I purchased a new iPhone 17 Pro Max. I was informed that £93 would be deducted from my account, which included the package, network plan, insurance, and mobile instalments. However, I also paid £30 u...

Resolved! Bills

I need to pay my data bills EE. Not logging into my app for that 

Resolved! Contact billing

How much is my billing contract 

Resolved! Changing card on direct debit

Im trying to change the card that pays for my direct debit on my computer online, how do I do this because I can't find the bills and payments section on EE online. Thanks