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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 66722 Views
  • 69 replies
  • 14 Helpful

Roaming charges?

Hi my bill was supposed to be 37 or something like this and i have been already told when i was buying the contract that i dont need roaming or any extra charges then u guys have charged me £57 specially when u r on visit and u r pocket is tight.with...

Rameez3 by • Explorer
  • 209 Views
  • 1 replies
  • 1 Helpful

Resolved! Data

Hello, I have recently started a new contract. The only thing I asked for was unlimited data, it’s came to my attention that I have only been giving 50g that is lasting me one week out of the 4. It have been giving miss information and no one seems t...

AprilOB by • Visitor
  • 190 Views
  • 1 replies
  • 0 Helpful

Resolved! debt repayment

Hello. I have a debt of £515. I would like to repay it in £50 increments. Is it possible to unblock calls after paying the first installment?

MB1508 by • Visitor
  • 192 Views
  • 1 replies
  • 2 Helpful

Resolved! My contract

Hello i cancelled my contract last month as its now over and rung up and got my pac code and youve still charged me again this month can you re credit me this money and make sure you cancel my contract 

Bovey94 by • Investigator
  • 359 Views
  • 6 replies
  • 4 Helpful

Resolved! too expensive on a pension

i am on a pension and tied in until jan 27, i can upgrade costing more but cant go down to help me financially. 7 months left at £49 a month how much to exit now, do i pay all 7 months

Resolved! Cancelling Lines from Overseas

Hey, I am trying to cancel my EE lines from Australia. I don’t want to call due to the charges and have been trying to get EE to communicate through live chat with no joy. Anyone experienced this? Thanks 

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