All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hello. How do I change the amount of direct debit taken from my account ? Thank you.
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My airtime plan is up next month but my still have a year on my phone plan.I saw another chat saying people had gone round in circles trying to change to sim only while still paying off the device and in the end found it can not be done. I've been wi...
My husband passed away and I transferred the contract my myself and put his phone on payg. I asked EE for historical invoices from his account as I have to prepare accounts and they say they cannot give them to me under data protection. I'm an execut...
I've just noticed that EE has moved one of my numbers from an expired 12 month contract at a fair price to a £35 a month rolling monthly contract that is £10 a month more expensive.I just found an old text message that I missed informing me of this c...
Hi, posting on behalf of my dad.He has 2 contracts, one for mam's and one for his for a Google Pixel 9a and a Google Pixel 7. He was initially on a sim only contract which started in September 2024 paying about £35! A month for 5GB (which he doesn't ...
Just checking that I have cancelled my sim on your system spoke to someone at EE the other day
I was recently moved from from Plusnet to EE (not of my own volition) and I today found the the process had affected my Experian credit score. This is simply not good enough.I'd like to know what steps and associated timeframes EE will take to rectif...
