Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 70521 Views
  • 72 replies
  • 15 Helpful

Resolved! Is this legal?

EE have set up a broadband account in my relative's name at their former address. They are no longer a customer of EE. Have they infringed any consumer rights and/ore even aided identity fraud? also, neither shop assistants nor telephone helpline see...

Hush by • Explorer
  • 138 Views
  • 2 replies
  • 1 Helpful

Resolved! Re: Why is it so hard to return my device

I received a bill for £210 for non return of equipment. I never received an email with a QR code or a returns packet. I have tried ringing, sending emails, with no  success. The equipment is ready to be returned but its virtually impossible to do so....

Resolved! Payment

If i make a payment towards my june bill, will that payment get taken off the overall amount due?

Emmaj_36 by • Investigator
  • 289 Views
  • 3 replies
  • 2 Helpful