All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I’ve received an email from DRS (my-drs.co.uk) saying I owe on an old EE account but I never got any email or notice from EE directly about this payment. I contacted them using the email on their website, but they’re asking for my full name, address,...
HI, moved house in March and due to a bunch of issues, I didn't get my internet working until last month, as a result, I've been given £910 credit which will go on my account for my next bill, which should be tomorrow. Is it possible to either add mo...
I'm having the same trouble it's alright telling you to ring 150 if you got 60 mins to hang around waiting for someone to answer the phone, if can't upgrade on the website then don't give people the option, considering ee is a communication company t...
When i try and order a SIM only plan after getting connected EE broadband ,I am getting the above message . I had approved plan with iPhone contract with you before ,which i decided to cancel before it was shipped as I was not happy with the customer...
I phoned EE yesterday afternoon to upgrade my phone contact. It said on my plan that I had a 30% discount and the guy I spoke to on the phone said I could get it. I explained that I had EE broadband and had been with yourself since 2019. The guy kept...
Unable to pay mobile payment until 15th of this month what can I do
I'm wondering if anyone can offer advise on any options that I have left. Last May the Franchised store in Caerphilly convinced my elderly family member (a technophobe who won't even have Internet in her own home) to move away from a pay as a go and...
I would like to know when my phone contract ends with this phone
Hello Friendsi got my 17 pro max on sep 26. Paid and upfront fees of 50£. so when will EE start deducting monthly emi?? @Online
