Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Can u tell me my monthly bill ...?

Can u tell me my monthly bill ...? My bill Amount is 14£ This month my bill amount is 35.06£ tell me the process why u debit that much if amount thus month.

Resolved! Account Collections

Just a quick check - Im wanting to pay my Phone bill in full after it being in collections, once it's paid in full and im no longer in collections, can i upgrade straight away or claim on my insurance policy to have my phone replaced ? ive got a crac...

Resolved! Dispute over billing

Has anyone had a problem getting help with a billing dispute recently?

Resolved! Early upgrade

Hi do i still have to pay my existing flexi pay on my existing contract if i upgrade to a new device with plan

Resolved! Help

brought phone from ee cannot find how to pay for it

got a phone with EE which I am paying of each month, use to be able to see what I had paid off on it but I cannot seem to find it can anyone tell me what I have to go into please? Thanks

How do I pay off my outstanding bill on my tablet?

How do I pay off my outstanding bill on my tablet? Tried to phone and I was on hold for 6 minutes!

Resolved! Tech add on

I have a tech add on of £29 a month but I can’t seemto find it anywhere on my app or website for when it expires

Why Roaming Charges when others don't?

Why must I now pay £2 a day when I visit Europe with EE? 1pmobile, which piggybacks on EE, doesn't charge any extra. To add insult to injury, 1pmobile costs half the price of EE.

Resolved! cannot contact anyone in EE I am a 80 year old pensioner

I you see I have to survive of a small state pension and EE have been taking out once a month £56.35 and the never take out on the same date so i was short of funds for one day the have closed my account why. I have tried to communicate with EE ...