All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi all iv been off ill for 3 months and just got a email about unpaved bills but one has gone out and benn returned due to account being hacked how can I sort this out please as still on sick at the min
Hi,Recently I switched from BT to EE with my broadband and mobile. I used to have both broadband and mobile in one payment with BT, now with EE these are in 2 separate payments. When I go onto the EE website and app it only shows my mobile bills but ...
I need to view my bills from when I joined (2021) to present date. I can currently only view them up to 2 years ago. Please can someone guide me on this. Thank you
I need to cancel an order on my account as for some reason the order went onto a family members sim instead of the main sim making the cost of my mobile bill double!I am unable to discuss over the phone and need this sorting asap before any money is ...
says my accounts be closed for about 4 months now,, i had the contract for a while and cant see my data and calls on the app obvs and cant see when my contract ends or anything but still getting charged
Been in contact with ee all day, this is just a note for everyone else, be careful with you contracts. Mine ended on the 14th at midnight and switched to my new one at 3:45 am on the 15th. Conviently EE have charged me for the next month in the gap b...
Hi I’m wondering how to change upgrade anytime on my contract as it’s getting abit pricey to keep every month
Rung up 150 at the beginning of last month as if u text ba for balance to 150 it comes back saying unavailable when I spoke to ee they said they r aware of the problem n it should b sorted in a week n to keep trying but it still isn’t sorted and it’s...
As you can see from screenshots they have gone back on their words and turned me off and asking for money absolute joke who would I speak to higher up to get this rectified would it be like citizen advise or somthing ??
How much does it cost to call 0330 numbers from a UK mobile?
