Contracts & Billing

All discussion around anything related to EE billing or contracts

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59235 Views
  • 69 replies
  • 14 Helpful

Resolved! Pay my bill

What is wrong with the app my payment of 170 is due today so why can't I get on my app to pay

Resolved! Unhappy

Hi why am I being told by one of your guides last night that I can’t cancel my 30 day rolling contract (out of contract end Jan) unless I pay off my device balance in full too!.My flex contract /two separate agreements .I am watching to cancel sim/ai...

KTX82 by Visitor
  • 92 Views
  • 4 replies
  • 2 Helpful

Resolved! Printing bills from December 2024 to date

How do I print out bills already paid please? All I get when I go to bills and payments is my payment history with a list of the totals for each month, but I need full invoices for my end of year accounts. Can anyone help please? Thanks(BTW I've gone...

Resolved! EE broadband & monthly savings on bill

Hi all,I have a large family account with EE, 9 lines in total, 7 mobile contracts and 2 iPad contracts. All 9 lines are receiving a Perk code discount of 20%.I recently called EE regarding an upgrade and the agent on the phone asked me if I had EE b...

Resolved! Outstanding bill

I have a bill of 49 pound I haven’t had my phone or that number since New Year’s Eve I had a bad crash lost my phone and all my stuff I haven’t got this money it says I owe as I paid it just before I crashed