SIM Question

[To23]

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

[Alex_H]

@To23 At the moment if you had just bought the SIM this month it will still be using your first monthly pack. You wont need to top up again until your pack runs out, which is either 30 days from purchase or once the allowances have been used. Then you would need to top up again to buy a new pack.

I am not sure which part you are seeing the £10 deposit on, but most likely it is referring to the amount needed to purchase another pack, if you wanted to once your current one expires. 

Alex

[To23]

Thank you 

I can pay early too ?

when I pay in the shop, I g in e 10£ + 2 £

Why do some wifis prohibit certain sites? Is there also parental consent on wifi? How do I remove it?

[XRaySpeX]

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

When using your PAYG SIM you are not on WiFi. Wifi is connecting to a router.

[Alex_H]

@To23 You can top up early if you want to, in advance of your next pack. But that top up would go as credit on your account so you would have to be careful not to make any outside of allowance calls/texts or other charges between when you top up and when you buy your next pack. 

If you do plan on buying a pack every month you can also save 10% by setting up subscribe and save and your pack will automatically renew and charge your card at the same time each month. It can be stopped at anytime About Subscribe to Save for Pay As You Go mobile | Billing Help | EE

As @XRaySpeX mentioned if you wish to remove your content lock on your mobile data connection you do need to prove your age using one of the two methods mentioned.

Alex

[To23]

Hello 

I'm not talking about the SIM card's parental lock, I'm talking about the Wi-Fi one. It's not linked. My account is at zero so I can't have any out-of-bundle charges like I was told?

[To23]

the wifi is not linked to the sim.

[Alex_H]

@To23 Yes if you have a credit balance of £0 you don't need to worry about out of bundle charges. It is only because you mentioned topping up early in your last reply, if you topped up before your pack was due then you would need to be careful but otherwise you wont.

If the content lock effects you when on a Wi-Fi connection you would need to amend the content lock of the Wi-Fi. If it is an EE home broadband Wi-Fi connection you are on and you are the account holder our help page here will help you with removing it Using Parental Controls on EE | Broadband Help | EE

If it is a non-EE broadband you would need to check with the broadband provider how to remove it 

Alex

[To23]

Thank you. You can see which Wi-Fi I'm on?

[To23]

2) On the other hand, I can easily change my password using different emails. So a hacker could easily do it.

[Rach_H]

Which password is it you're looking to change @To23?

We aren't able to see the WiFi network you connect to, but if you're having trouble accessing adult content on WiFi we aren't able to change this, as this is set on the WiFi controls.

Rach