Re: How do I activate subscription pack?

Patmac176
Explorer

I have the same issue. How do I activate the pack?

17 REPLIES 17

Your current balance as of today 12:33 is £0.00. For more info on your packs, add-ons or free boosts, go to the EE app or ee.co.uk

For info on our other Text Services, reply HELP or go to ee.co.uk/textservices

James_B
EE Community Manager
EE Community Manager

What response do you receive if you text NOW to 150, @Patmac176?

James

  Sorry, but we couldn't complete your request as you currently don't have a Pack.   Sorry, but we couldn't complete your request as you currently don't have a Pack. 

 

 

When did you buy the SIM?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

But I bought one for £15

20th May

James, I have to go to work now, will have to continue this conversation tomorrow 

 

Patrick 

kylie_kimm2345
Investigator
Investigator

Hello there,

To activate your subscription pack, Here's what you need to do:

1. First off, log in to your account on the platform where you bought the subscription.
2. Once you're logged in, head over to your account settings. You'll usually find this in the menu or profile section.
3. Look for something like "Subscription" or "Manage Subscription" - that's where you want to click.
4. There should be an option to activate your subscription. Just give that a click.
5. Follow any instructions that pop up to confirm your activation. They might ask for payment details if you haven't already provided them.
6. And that's it! Once you're activated, you should have access to all the goodies that come with your subscription.

HOPE IT HELPS YOU.