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My monthly pack has not restarted...

Jaffa71
Explorer

‎14-07-2024 04:11 PM

I have enough credit but my pack has not restarted. This has never happened before. Is there a known technical issue?

Thanks.

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎14-07-2024 04:21 PM

Hi @Jaffa71 

Have you tried restarting your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎14-07-2024 04:36 PM

@Jaffa71 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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