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Community Activity
Inclusive HD with EE TV sport packages
If you’re an EE TV customer with EE Broadband, you can now get HD included as part of our sports channels packages. This would have previously been charged an extra £6 for the HD addon.For existing customers, you’ll need to flex to the new version of...
Customer upgraded to FTTP with EE but has remote office phone he cannot use
I have a friend who has been upgraded to EE FTTP. His home phone is connected to his router in the house, but he has an office in the garden connected back to the house via Ethernet, but has lost access to the office phone as obviously the copper ser...
Another EE account has used my mobile number
A (new?) EE broadband customer has mistakenly put my mobile number in as their own. As such I've been getting non stop texts from EE and openreach about "my" order, engineers coming to fit the smart hub, how the service is ready, and the latest, that...
Mobile data usage over last 12 months?
Is there any way to see my mobile data usage over the last 12 months? I can't find this using the app or on the website.Any ideas?This is all I see
7-day roaming pass - CANCELLED?
Hi from EE. We've removed your Travel Data Pass - if you didn't ask for this, it's because we're shaking up our roaming products. Please go to ee.co.uk/go/roamingrefresh for the best way to stay connected on your travels. Thanks. why has this been re...
EE App Just WONT Connect...
I know its not just me with this story - Moved to EE after renewing my 4 year faultless BT broadband to find it was suddenly garbage after a week troubleshooting was promised move to EE its cheaper and faster and the EE App has all the functions you ...
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Perks deactivated
Can someone tell me how I access my EE perks my account states deactivated !! can’t log in to reset !
Missed call notification in Messages but no record of the missed call in Recents
Good afternoon!Today I received a notification (in Messages) of a missed call (from my employer) while I was in the same room with my phone. It didn't ring. (It wasn't on silent or something.) When I had a look at Recents there was no record of the m...
TV BOX PRO
Hi, does anyone else have problems with the terestrial HD channels when receiving off air with this box?Have had an engineer try another box but no change. When checking TV Signal Quality: Signal Strength is 100% but Signal Quality is 0%. Talked on p...
