If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.
I keep trying to buy data as an add on and this terrible site keeps saying an error. I have the top money in my account. Please fix account
If I remove the credit card that use for monthly recurring payment, will my current pack be cancelled?
Hello Sir/Madam,I bought a pay-as-go package from EE on my previous visit to the United Kingdom. I'm going to visit soon to UK, unfortunately, my SIM card is missing, cannot find it.I bought a new package through the EE application, but I don't know ...
I have a £10 plan pack which I renew every month i paid £10 on last Thursday as had text saying need to renew as pack ran out this week so topped up week earlier while had money to do it. Then I received a text today saying need to renew by tomorrow ...
my balance was 5.10 now only 1.90 left because of my disability i stay home all the time and use bt internet so why my balace disappear
Hi there;May I top up my credit with virtual master or visa card?
I have a £5 monthly pack by direct card payment , 10% dicount should be £4.50, why are they taking £5? I have phoned put on hold while she check it out after 30mins was cut off.Thank youIan.
I also had this problem as it said my new number wasn't a real number and then it kept saying error. Then I was told to top it up by an advisor then I was told to purchase the subscription separately. Then was told to sort out the PAC number transfer...
