I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May).
You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB.
This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers.
We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons.
New PAYG Data Add-ons
1 Day Add - ons
1GB - £3Unlimited - £5
7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number.
When would my phone number go into hibernation?
If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs.
Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.
How do I make sure my data will rollover?
I...
Hi I have an EE sim I want unlock the parental controls but the info about going on the manage phone then plan and subscriptions and change parental lock does not exist on the app or the website when I look for it and my only other options to use a ...
I've just got a text from 150 saying that as I haven't called/texted/topped up my phone I'd be disconnected in the next three months. I know I have sent texts but have now topped up just to be on the safe side. I assume this means that the "disconn...
Hi, My 93 year old dad has been on a £1 weekly talk and text plan for years. Despite having credit it hasn’t renewed it today. Does anyone know how I can get it to renew? I tried all packs but his current plan isn’t there and I can no longer see all ...
Hi, not sure if this is the right place for this but I use a PAYG SIM card with a monthly plan - unlimited calls & texts and either 20 or 25gb of data which rolls over to next month if I top up within seven days - it had ran out so like usual I toppe...
My £20 plan was due to end today, I have topped up £20 as I always do, on my account it shows in transaction history I have topped up and in my account it has been taken out but my plan has not renewed. I had to buy an extra £5 data bundle so I can u...
