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A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2575 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4420 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15613 Views
  • 0 replies
  • 6 Helpful

Resolved! PAYG full usagw

Hi, Until early February 2026 I have been able to view my itemised PAYG usages (e.g., international calls, texts, pack purchases) on ee website from a specific page (https://ee.co.uk/app/landing-payg). However, since about two weeks ago, that page ha...

colinz by • Explorer
  • 400 Views
  • 5 replies
  • 0 Helpful

Resolved! EE eSIM Not Working Abroad – Pay As You Go

Hi, I’m a Pay As You Go customer and have had ongoing issues with my EE eSIM abroad. For years, whenever I travelled, I would receive EE welcome texts but couldn’t reply to select a roaming bundle — the SMS would always fail, not just to EE directly ...

Stevens27 by • Investigator
  • 1337 Views
  • 7 replies
  • 2 Helpful

Resolved! My ee sim

Hi there I have an eye sim on pay as you go but I’m trying to get one that I can pay £25-00a month for unlimited data but it’s not finding me anything 

Sally149 by • Explorer
  • 187 Views
  • 2 replies
  • 3 Helpful

Cannot receive calls while abroad

Dear sir Iam abroad I can’t  receive any call or txt message my number 0********** do I need top pop or not ?    [Mod edit: Removed phone number, edited title]

Resolved! Account Closed

Hello, hope all is well,I believe I was on PAYG, and there was still money in my account.I opened the EE app today and found a banner saying:"Your account is now closedRemember to pay your final bill. If you make a late payment, then it can affect yo...

jj264 by • Investigator
  • 334 Views
  • 5 replies
  • 0 Helpful

Resolved! 30 day saver

I have a 30 day saver plan, however I need the same plan for my child. Can I order another sim 30 day saver plan gor my child using my existing email address and will my child’s account show up on my account?

CO41 by • Visitor
  • 176 Views
  • 1 replies
  • 0 Helpful
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