If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
""Your request for this service failed. Premium rate / 3rd party services are currently barred on your account. to remove the bar please text UNBAR to 150"" ~shows up whenever i try to make a payment via google play ee billing or even add EE billing ...
Couple of days ago I ordered £9 sim & plan. When I received it, the balance on the sim card was 0 and no plan was active. I topped it up £5 just to make a call and activate it, instead of actually calling I got a voice message saying that I need to...
I paid £13.50 for 75GB last month and I was charged but it didn’t work, I had to then spend £15 for the 75GB to get it. It’s now been a month and has run out, so I used the app to start a new plan, I picked £15 for 75GB and once again got a discount,...
hello sir miss I make top up now my sim is now active and not working why
My wife was on a sim contract now she is on pay as you go with the same sim. It's a nightmare to top up using her card. Tried several time and still wasn't authaurised. Looks like we will be leaving EE. It's a headache I don't need
I have moved to NZ and have my EE number. I have topped up my EE number (whilst in the UK it was monthly which I converted to PAYG) but use the number still for things like WhatsApp etc. But I am unable to send any text messages all come up with an e...
Hi, I'm a UK national but resident in France so my UK bank has my French address. I want to renew a UK data only PAYG SIM but when i try to pay the website won't accept my French postcode. Advice? Thanks
Hi,I hope someone can clarify.I'm an EE PAYG customer and pay £9/month by direct debit.Once my payment goes through, I get a confirmation text from EE saying my balance is now £0 and I have x amount of calls and data for the next 30 days.We're going ...
I have recently switched from a dumb phone to an iphone, using the same EE SIM card. It’s purely PAYG - I don’t have any kind of plan, but I have plenty of credit. I will very occasionally want to use mobile data to access the internet. The EE web...
I am a PAYG customer and need to speak to someone via Live Chat as I am abroad and cannot text or call. I have looked on the Help and Contact Us page and it only gives me the option to text or call. Please can someone help?
