If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I want to top up my WiFi
My current EE credit is £10.76. I tried several times to pay £10.00 for 30-day plan. For some reason every time the message pops out saying "Sorry, this payment didn't go through. Try again."Does anyone know what may be the reason?
Tried multiple devices and browsers and get this same issue everytime i get to the Confirm and Pay screen
I bought a SIM card from the shop and I topped it up £10 at the shop, and it’s only given me £10 credit but no data. How can I buy data because on the SIM card packet it says unlimited minutes and unlimited texts with 75gb of data but it’s not given ...
How do I cancel it? I accidentally sent for two when trying to renew my £15 pack so now have 2 £15 Sim cards.. i’ve done the return form thing but i just get this email. On my homepage i have my current number and the number on there other sim.. how ...
""Your request for this service failed. Premium rate / 3rd party services are currently barred on your account. to remove the bar please text UNBAR to 150"" ~shows up whenever i try to make a payment via google play ee billing or even add EE billing ...
Couple of days ago I ordered £9 sim & plan. When I received it, the balance on the sim card was 0 and no plan was active. I topped it up £5 just to make a call and activate it, instead of actually calling I got a voice message saying that I need to...
I paid £13.50 for 75GB last month and I was charged but it didn’t work, I had to then spend £15 for the 75GB to get it. It’s now been a month and has run out, so I used the app to start a new plan, I picked £15 for 75GB and once again got a discount,...
hello sir miss I make top up now my sim is now active and not working why
