Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! EE 120GB Pay As You Go Data Only SIM Card 12 months (from Argos)

I brought a EE 120GB Pay As You Go Data Only SIM Card about a year ago which I think has now run out - can I top this up or do I just need to buy a new card ?

Top

I topped up my phone and selected my data plan as always, I received a text saying my plan has been activated, but I have not received my data text or calls?

Resolved! Website down pay as you go

Hi there, can’t top up my sim as website and app are down and when I call 150 just says customer service closed ?

old pay as you go plan to new plan. ee app

hiI changed my pay as you go plan to new planphoned ee regarding that my old plan was connected to my EE app it says sorry to see you go I was told that the old account was now deletedI was told to create a new account I linked my phone number and ...

Resolved! Pay as you go abroad

Hi I’ve recently arrived in Thailand and cannot top up my pay as you go and I can’t speak to anyone about it..

Resolved! How do I add a payg voucher to a phone, it has a payg sim

Refund

Can I get a refund on a top up voucher purchased 2 weeks ago that is no longer needed as agreed to and updated to sim only contracts before voucher was needed?

About pay as you go

So I’ve put £10.00 worth off credit and data n all as it told me to do on 150 text message I received and pickled the 10 pound bundle and it hasn’t included the data only the minutes and texts but I needed the data, now says I have 7.20 remaining is...

Resolved! Hi , I would like to do pay as you go please

£13 in every month

Resolved! How To Top Up Data on PAYG

Hi, we're away in the caravan with no signal but purchased an EE PAYG sim and a TPLinkMIFI dongle... Eventually got it all set up but need more Data for last few days of holiday.How can I just add a data pack please?Just purchased a £5 top up but see...