If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/ee-free-boostsTHERE ARE NO £12 PLANS !!! So if you buy a £10 plan you lose all your boosts? You have to purchase plans £15 and higher ???____________With our new plans, you'll keep getting Fre...
Hello, hope all is well,I believe I was on PAYG, and there was still money in my account.I opened the EE app today and found a banner saying:"Your account is now closedRemember to pay your final bill. If you make a late payment, then it can affect yo...
I have a 30 day saver plan, however I need the same plan for my child. Can I order another sim 30 day saver plan gor my child using my existing email address and will my child’s account show up on my account?
Hi. A few months ago I was advised by an EE salesperson to change from my plan to pay as you go, since then I have not been able to dial out. Yes there is plenty of credit. I can’t even dial 150, it just says ‘not allowed’. I recently spent 40 minute...
i would like to change the date my bill is due because of a change in financial circumstances
My EE line is not registered on network and I just topped up 5£ data not knowing. Please how do I register my line on network [Mod edit: add title]
Has anyone else noticed the PAYG top up history dashboard disappearing? There use to be a dashboard that displayed when the last top up was and for how much, through the EE website portal
I have a dumb phone with a little credit for PAYG and no plan (I use it rarely, for sms mainly, no data!).I am going to Italy, and I am very confused with "roaming" :will I need to pay a daily charge whenever I switch it on and it connects to the loc...
how do i get my number back it's been off a long time but i got details to it
My sim has been disabled . I need it activated . I have just topped up but unable to send a text. I can’t call customer service too . This is the only channel of communication.
