Other phones & Devices

Resolved! I ordered Beats Studio Beats 3 weeks and received no refund

I’d like to highlight I purchase this item due to your spin off sale price of £199 for Beats Studio Pro headphones (black). But the item you wrongly sent me was a Samsung Galaxy Laptop. there is no direct contact number for non EE consumers for sale...

MOBILE PHONE INQUIRY WITH MONTHLY PAYMENT PLAN

Hello, I have been a customer of a mobile phone since February of last year under the monthly payment plan, I am planning to buy a new phone because the device I used broke down a few days ago, in this context, since I could not find enough informati...

Resolved! Blacklisting

Hi before anyone tells me I'm a silly old woman I hold my hands up I am!!I had an old Alcatel phone locked to EE which I gave to my brother who had a Vodafone sim. I, stupidly, used an instant/express unlocking service which was neither instant or e...

Lenovo IdeaPad Gaming 3 Gen 7 Laptop Bundle (£55) - Confirmed Specs

I just thought it would be helpful to clarify the specs that come with this £55 per month Laptop Bundle as there are no specs on the product page except for the suggestion that it comes with Ryzen 7, and talking to EE directly doesn’t bring about any...

Resolved! Returned iWatches Signed and proof but not removed off account

Is there someone that can give me advice? As I have never had this issue before, I returned 2 iWatches separately as that’s what I was told to do with there own packaging paid for special delivery on both as advised kept the receipt etc says it was d...

Oculus quest 3

Hi I bought an Oculus Quest 3 from the EE store at Derbion last Thursday, but it doesn’t work. I tried charging it for several hours, but it still won’t turn on. What should I do? Thanks

Google pixel 3 watch

Why am I unable to add a Google watch to my account

Resolved! New phone

I spoke to someone the other day about getting a new phone on my existing account and now I can't find the conversation with the person and want to order one now

Resolved! CANCELLING A PAIRED WATCH PLAN

My paired watch plan ended in May 24, I called in February to change my phone plan and said I wanted to cancel my paired watch plan when it came to an end too. As far as I was concerned it was going to cancel as I had asked for it to be cancelled fro...

Resolved! Stolen phone

My phone was lost but i managed to track it but they stole my sim card i really need my old number