Hello,
Most people get rid of the phone boxes for their phones, so the original phone box shouldn't be required. During trade in, EE accepts any accessories such as chargers, plugs, headphones, etc. If you'd like to keep those accessories for another device, you can do so!
How can I find out the Trade in Terms for my device?
Don't worry - it's easy to find and you can read the PDF file by clicking here.
I hope this helped.
Thanks for reading! If my reply helped you, why not hit the thumbs up button? That way, it'll help customers with issues related to yours find a recommended solution.
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My name is Chris. I'm from the UK & I've been an EE customer since 2013/14.
I try my best to help you out - but I don't work with EE.. (one day maybe). I'm here to lend a helping hand to those who may need it.
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If you require assistance or to manage your account with EE...
Call 150 from an EE phone - it's free and you will not be charged.
Call 07973 100450 from any other phone
Call 0800 079 8586 from any other phone/and or Skype.
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An easier way of managing your account is using My EE.
It's available to download on Android & iOS and you can use it online too.
https://ee.co.uk/myee
