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Playstation Portal using iPhone Hotspot not working

GmanDugg
Explorer

‎28-01-2025 02:13 PM

Hi,

I recently purchased the PlayStation portal through EE, very excited to use away from my house. Its works very well when on my home Wi-Fi, and also when connected to Wi-Fi when away from home. Issue I have is it will not connect to my phones hotspot regardless of what I do. 

This is terrible news, IS there ANY way I can get this to work through my iPhone 15 Pro hotspot using my EE data ? 

0 Helpful
3 REPLIES 3
Matt_124
Star Contributor
Star Contributor

‎28-01-2025 02:20 PM

Unfortunately on iPhone you are unable to edit your APN settings in order to see if that allows this to work.

Switching from the default IPV4V6 to IPV4 is usually the solution to this issue.

0 Helpful
GmanDugg
Explorer
In response to Matt_124

‎28-01-2025 02:26 PM

So currently There is  no way to get this to work on my iPhone ? 

0 Helpful
Northerner
EE Community Star
EE Community Star

‎28-01-2025 05:58 PM

Hi @GmanDugg 

You can try via a VPN. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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