If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I completed a purchase of new sim on 27th of October and since then I've been waiting for its delivery. I am trying to text you via the app and also calling the EE customer service but I could not reach to a solution yet. Could you please help me...
Hi, just had ordered my new smart watch yesterday with next day delivery. How surprised I were when DPD arrived and asked for PIN code I`ve never been issued. Looks like all information has been sent to the watch number which have no txt message serv...
I recently purchased a SIM plan but mistakenly selected an eSIM instead of a physical SIM card. Unfortunately, my phone is not compatible with eSIM technology. I'm requesting urgent assistance to resolve this issue. Please advise on the best course o...
This message keeps popping up when i try and track my order, i ordered on friday, can someone help please?Oops your tracking timed out when trying to track upgrade order status.
Hi, I ordered a iPhone 16 plus on Saturday the 2nd and I haven’t had another email and I can’t seem to be able to track it. I’ve tried on different devices and I’ve also refreshed and reloaded the page multiple times. if anyone can help that would b...
Morning,When I decided to purchase the Pixel 8 Pro (End of October) the website was advertising that I could claim the Pixel Buds, now it has been two weeks so I went online to claim them. When I do it tells me I purchased them too late and now canno...
Ordered my phone on 31/ 10/2024 still haven't received ... Customer manager in Woolwich branch has been rude and unprofessional once I asked him why my phone hasn't been delivered on a promised date start loughing at my face and said it can take up t...
I ordered a new mobile phone over the phone on Saturday 2nd of October. Samsung 24. I haven't had any messages nor can I track my order as no reference order. I should of arrived today but haven't received any messages or text regarding this order. T...
I ordered an upgrade on a laptop dpd attempted to deliver it today but asked for a code but I have not been sent one so he left with my laptop how do I sort this out
