If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi all please see my case and help me out how this can be sorted as seems EE is just avoiding his responsibility. Is there anyone who had the same issues in Leciester/Glendfield depot areas? I made a complaint regarding the delivery of my recent EE...
We’re is my order
I want to track 2 mobile phones
I placed an order that was accepted, direct debit was set up, dpd tracking was given, it arrived at my local depot and was then showing sent back to ee but it's not changed and it's been days and I've not been told why it's been sent back and not del...
Trying to upgrade sim only Via app and I get message sim will be additional to existing sim contract . This I do not want. when trying on the website I cannot upgrade as the website still says I have “ee one discount of £20” this I know does not appl...
Earlier today I placed an order for the nothing headphones 1 and gave my local EE store address as my shipping address. This was because I was not given the "deliver to EE store" option at checkout and I want to be able to collect my item in store. I...
I haven ordered new phone 19 of September not yet received anything
Hi guys I'm new here, I've ordered a phone yesterday morning I got a text to say it had dispatched to dpd I've been tracking it it says "we have received your order details but expecting your parcel shortly" it has stayed like that now for over 24 h...
Placed an order 6 days ago, went through the process as app said I could upgrade. Order was accepted and I received an order code. Now when on app it says not eligible for an upgrade but the order is still there. It says dispatched but has done for 5...
About my order
