If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi how do I join ee
Hi all, I pre-ordered the Fold 7, which is part of the plan; I have to trade in my current device. Currently waiting for confirmation on the delivery date. When ordering in store, they believed it was due on the 18th. My concern is that I have a lim...
I placed a order for the 16pro max earlier on they took a upfront costWon't let me track it on the website Don't no if I got accepted or I didn't If I didn't will I get the money back or ?I also received the xko number Can someone help
I added an extra pay monthly phone contract to my account along side my existing one. I placed the order on the 19th July. Every time I try to track my order it keeps saying "ooops tracking timed out message". It is a Google pixel 9 pro XL so I'm sur...
Hi there, I’ve bought a PAYG sim (also transferring the number)on EE website at the end of June, but I found I typed the wrong address and called the CS team next day. The CS suggested that I could cancel the order, and I agreed. Till now I haven’t ...
I placed an order on Friday via the phone for a tablet, supplied my delivery address details etc. I was told delivery would be Monday and that I would receive a tracking number from DPD. We are now on Tuesday and i've not received anything, not the i...
hi, i ordered a sim on 2nd of Aug as i was trying to port my number to EE, the order went through fine and got the confirmation email with the order ID but i haven't received the SIM yet. I walked in to my nearby EE store, they DID NOTHING AND ASKED ...
I ordered two pay monthly iPhones I had a text message to say one order was cancelled and nothing about the other handset and no explanation as to why can anyone help please
I have recently got the iPhone 11 and I was happy with it to me it was a nice new iPhone in the box and I started using it and all of a sudden I have been getting details about the person that must’ve had the phone before me so I got a phone that was...
I ordered a sim on the 17th July and I still havent received it a a week later. All Ive got is an xko order reference number but no tracking number from ee or a delivery compay and no other information about why my order is not being delivered. Call...
