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Where Is My Order? - Need Help Tracking Delivery

Kev1988
Visitor

Hi could you please tell me where my order is 

 

[Mod edit: Removed order number for your safety. ] 

1 SOLUTION

Accepted Solutions
Ritu_D
EE Community Support Team

Hi @Kev1988 

Welcome to the community. 

I can imagine you are eager to receive your order. 

If you have an order number, you can Track your Order online, if it was a sim card you ordered you will be unable to track the delivery as it is sent out via royal mail. 

Thanks 

Ritu 

View solution in original post

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Kev1988  what did you order model and spec of device? When did you order it? And have you received a tracking number ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ritu_D
EE Community Support Team

Hi @Kev1988 

Welcome to the community. 

I can imagine you are eager to receive your order. 

If you have an order number, you can Track your Order online, if it was a sim card you ordered you will be unable to track the delivery as it is sent out via royal mail. 

Thanks 

Ritu