If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Trying to upgrade my phone and contract and all working well, can choose the mobile, colour and plan no problem but when i add it to the basket it always reverts back to a lower storage, white phone but for the same price! Guessing it's some system g...
Hi, I ordered my phone yesterday and was told it would be out for delivery today and that it was in the warehouse ready to be delivered. However I have received no dispatch email and I have taken a day off work to be able to receive the phone today....
I got email from EE saying my parcel will be delivered by DPD tomorrow does that mean my contract I’ve taken out has been accepted
I have ordered an iPhone 13 pro max, I re aranged the delivery with DPD for yesterday they did not attempt to deliver and now are sending the phone back to EE what do I do to get my new phone
Hi I upgraded my phone 4 days ago and i haven't received an update on it since, I was wondering if I could get some help
Hi there, every time I upgrade my phone and begin a new plan I am unable to text. This has happened the last 2-3 times. My new plan has started but my phone isn’t being delivered til tomorrow but I cannot text anymore. If I ring EE I have to go throu...
Hi - can someone help please - I ordered a new phone on 06/06 and received an email to say the order was placed - but it’s now 09/09 and I’ve had not further contact from either EE or DPD - have tried to call to speak to someone but phone service is ...
Hi. How long does it take to order an iPhone 13 Pro Gold? The phone was ordered on Saturday. As a second wife for a contract. It shows nothing in tracking
Hi,I've just ordered three upgrades to my family (2 new phones and 1 SIM only). I selected each of the phones in turn to do the upgrade but when I received the confirmation emails two of them said that they were going to send delivery text to the sam...
Hello, i ordered sim only contract last week and got my contract cancelled since i didn't want it no more. My account was closed 2 days ago however, I saw an upgrade option and applied for iphone 13 pro 128 gb sierra blue 40gb for £67 a month for 24 ...
