I don't know when my Google pixel 7 pro will arrive

DanTazMozzie · ‎19-12-2022

Hi guys!

I've upgraded to the Google pixel 7 pro and confirmed the order. I've got a order number but it's still saying it can't be tracked.. Is it because potentially my phone isn't in stock? as it hasn't said anywhere that's the case?

Would love some help on this!

Cheers

Dan

Northerner · ‎19-12-2022

Hi @DanTazMozzie

If order tracking isn't working then you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Katie_B · ‎20-12-2022

Good morning @DanTazMozzie.

Thanks for ordering with us.

What colour and memory size did you go for?

Katie 🙂

DanTazMozzie · ‎20-12-2022

Hi Katie!

It is the

Google Pixel 7 Pro
256GB Obsidian

Katie_B · ‎20-12-2022

Thanks for getting back to me @DanTazMozzie.

When did you order?

This device is showing as in stock.

Katie 🙂

DanTazMozzie · ‎20-12-2022

16th December. So it's been a fair amount of time.

Dan

Katie_B · ‎20-12-2022

Thanks for confirming @DanTazMozzie.

I would then recommend giving us a call, our customer care team have account access and will be able to give you a more accurate update.

Katie 🙂